Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide such as your name, billing and shipping address, phone number, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide information that helps us learn about your browser and operating system.

With your permission, we may send you emails about Gotze products, new collections, special offers, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your information for a secondary reason, like marketing, we will ask you directly for your expressed consent, or provide you with an option to decline.

How do I withdraw my consent?

If after opting in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us at:

  • sales@gotzeplus.com
  • 2621 W Woodland Dr, Anaheim, CA 92801

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell Gotze products to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (a joint effort of Visa, MasterCard, American Express, and Discover).

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to Gotze.

However, certain providers (e.g., payment gateways, fraud prevention systems) have their own privacy policies regarding the information we must provide for your purchase transactions. We recommend you read their privacy policies so you can understand the way they handle your information.

If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy no longer applies.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

If you provide us with credit card details, the information is encrypted using SSL (secure socket layer) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Like many websites, Gotze uses cookies to power and improve our site. These cookies help remember your actions and preferences, run analytics, and optimize your experience.

You can set your browser to remove or reject cookies. Please note this may impact your experience and certain features may no longer function correctly.

For details about Shopify’s cookies, see: https://www.shopify.com/legal/cookies

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

Gotze reserves the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

If Gotze is acquired or merged with another company, your information may be transferred to the new owners so we can continue to sell and service our products.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or need more information, please contact our Privacy Compliance Officer at:

  • gotzeplus@gmail.com
  • 2621 W Woodland Dr, Anaheim, CA 92801
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Return Policy

We want you to be happy with your purchase. If for any reason you are not fully satisfied, you may return your item within 30 days of delivery. Returned items should be in new, unused condition with the original packaging. Customers are responsible for return shipping costs. Please note that original shipping charges are not refundable. Once we receive and inspect the item, we will promptly issue a full refund of the purchase price. There are no restocking fees.